PRIVACY POLICY
Internet Privacy Statement
Privacy Policy
The Agency and its affiliated companies (referred to collectively as “The Agency,” “we,” “us,” or “our”) hold in high regard the privacy and security of your Personal Information. We are committed to adhering to the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (APPs) outlined in the Privacy Act. This internet privacy policy pertains to the website owned and operated by The Agency.
By providing your personal information to The Agency, you authorize us to collect your personal information as outlined in this Privacy Policy, or as reasonably evident at the time of collection, either for immediate or future service provision to you. Any personal information you provide (or choose not to provide) to The Agency will be treated in accordance with the APPs, the Privacy Act, and The Agency’s Privacy Policy.
Definition of Personal Information
Personal information encompasses any data that identifies you or allows for reasonable determination of your identity. This also includes information documenting interactions between you and The Agency.
Examples of personal information include your name, address, email address, telephone/mobile number, property particulars, occupation, hobbies, and other information shared with The Agency.
Collection of Personal Information
The collection of personal information from you by The Agency depends on your engagement with our website. This section offers a broad overview of how personal information may be gathered through our website and its relevance to enhancing The Agency’s website.
Cookies
This website employs cookies, which are snippets of data a website can transfer to your computer’s hard drive. Cookies track site usage, user navigation, and customize site information for improved user experiences. Most internet browsers are set to accept cookies by default. However, if you’re concerned about cookies, you can choose to reject their transfer to your computer’s hard drive. You can adjust your browser settings to refuse or notify you when cookies are in use. Assistance with browser settings can be obtained from the browser’s developer.
Online Forms
When you submit personal information on certain sections of our websites for inquiries, we collect details such as your name, email address, and select personal interests and needs. Some of this information is essential for accurate identification and effective response, marked as mandatory fields. Mandatory data requirements are clearly indicated with an asterisk (*). You’ll also receive prompts if mandatory data isn’t completed.
Additional information, like age and gender, is collected to aid in profiling users and understanding their interests. This type of information is optional.
You might be requested to provide personally identifiable information when you:
– Share comments or suggestions
– Establish a link to The Agency’s site
– Register for The Agency’s services
– Subscribe to The Agency’s publications
– Seek sales and advertising information
– Submit an inquiry
Utilization of Personal Information
The Agency utilizes your personal information as specified, both for immediate and future service provision. The personal information collected from your website use empowers us to deliver tailored services to meet your needs. The collected personal information may be used in the following ways:
– Analyzing usage patterns for data analysis concerning The Agency’s Website. Data gathered for this purpose remains anonymous.
– Registering, modifying, or deleting your personal information upon request.
– Addressing your submissions, inquiries, feedback, ratings, comments, or complaints.
– Communicating regarding publications, marketing information, and special events. Your email address will only be recorded if you subscribe to The Agency’s publications, and it will solely be used for the intended purpose.
– Analyzing your personal information, performing credit checks, research, investigations, and information brokering.
– Providing third-party concierge services for property-related offerings.
If you wish not to receive publications, marketing information, or special event notifications from The Agency, you can indicate your preference to opt out.
Information Disclosure
When you provide your personal information, you grant us permission to collect, store, and use your data as outlined above. You also consent to the disclosure of your personal information to our related bodies corporate and their officers, contractors, employees, and agents, who will follow the same usage practices. Your personal information isn’t shared with unrelated third parties unless explicitly communicated during information submission. Access to personal information is limited to authorized personnel within The Agency. However, we may disclose your personal information to third parties as required by law, such as for law enforcement purposes or when there’s a potential threat to someone’s safety or health.
While The Agency acknowledges that you may access third-party sites from our website, we recommend reviewing the privacy policies of these external sites. The Agency assumes no responsibility for the content or information on third-party sites.
International Personal Information Disclosure
Certain third parties to whom we disclose personal information may be situated in countries other than Australia, such as the Philippines and Malaysia. We take reasonable steps to ensure these third parties commit to protecting your Personal Information as per the APPs and Privacy Act requirements. However, by agreeing to disclose your Personal Information to these entities outside Australia, we are relieved of the obligation to ensure these overseas recipients comply with Australian privacy laws regarding your Personal Information. You consent to such disclosure on this basis.
Anonymous Interaction
You have the option to remain anonymous, unless legal requirements or practicalities necessitate identification.
Information Accuracy
The accuracy, completeness, and currency of the personal information we collect from you are essential. You can contact us anytime to access, update, correct, or inform us of inaccuracies in your personal information.
Security of Personal Information
Any information collected by The Agency is held confidential. We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, modification, or disclosure. Data is securely stored, and access is restricted to authorized Agency personnel. To access or request the removal of your personal information, contact our privacy officer.
Information and Complaints
If you require more information or have complaints about how The Agency collected or used your personal information, contact us through the following means:
The Privacy Officer
544,
Albany Highway,
Victoria Park 6100
rajni@fairstreetrealty.com.au